Here at KC Cottage we are committed to protecting the privacy, security and data of our customers & website visitors. Sorry this is a bit boring, but necessary!
Using Your Information – Personal Information we collect
We collect and use your information for a number of different reasons please refer to the sections below which outlines what personal information we collect on you and the reason we collect this information.
Your Name and Contact Details (only when you provide these to us)
Your payment information (provided when you place an order with us)
Your Purchase History and saved baskets
Your responses to surveys, feedback and competitions
Information you give us when you browse our website which includes IP, device type as well as how you use our website
How we use your personal information
We use personal information to be able to fulfil our contract with you, to provide you with our service & to comply with our legal obligations. These include
Your choices and rights
You have rights relating to your personal information which include:
How we might share your personal information
We do not sell any of your information to any third party.
We do share your data will the following categories of companies which are essential to us to be able to meet our legal obligation and service to you, these include:
How long we keep your personal information
We will hold onto your information for as long as is required for us to be able to provide an ongoing service to you or in case you may contact us in the future for Customer Support and Care.
This will be reasonably necessary or required to meet our legal and regulatory requirements to provide support, prevent fraud or to enforce our terms and conditions.
If you have opted in to receive email marketing messages you have the right to stop receiving these emails at any time.
You do this by:
It may take a couple weeks for all our systems to update with this so you may receive a further marketing email from us. Please contact us if you experience any issues.
Please note that this will not stop service communications from us which we are legally obliged to send. This includes emails from us if you place an order, order update emails, communication we may need to have with your regarding an order, follow-up emails regarding your order & our legal obligation to inform you of changes to our terms of service with you.
If you have any questions on this privacy notice you can contact us here: