We are Open

0

Your Cart is Empty

KC Cottage Business Status: Coronavirus COVID-19

March 15, 2020 3 min read

Saturday 7th November

We are an online business and open as usual during the November lockdown.
We put safety measures in place in April & have continued to use these throughout. We continue with our Tuesday and Friday Royal Mail shipping schedule. Please be patient with receiving your orders are delays are likely in the postal network. 

Thank you again for your continued support. Stay Safe Everyone!

------------------------

Friday 5th June

We continue to operate as normal, due to high demand in weekend order we are updating our shipping schedule to ensure we can process your orders as quickly as possible, our new posting are Tuesdays & Fridays

Thank you for your support

Suzi
------------------

Wednesday 29th April

We continue to operate as normal posting parcels on Mondays & Thursday using Royal Mail.
Royal Mail have updated their delivery information and temporarily no longer deliver letters on a Saturday 

Thank you for your continued support

Suzi x

-------------------

Friday 10th April

We are delighted to let you know we will be reopening our virtual doors & processing orders again on Friday 10th April.
We have been working hard behind the scenes to come up with a safety-first solution & we now have one that ensures we can post parcels to you while adhering to the government social distancing rules!

We will be shipping twice a week. Our first shipping day will be Tuesday 14th April & then Thursday 16th April. After this we plan to post every Monday & Thursday. This may change over time depending on demand. Please note there are likely delays in the postal network which are outside of our control so please be patient with your delivery.


Please get in contact if you have any questions about this!
Thank you for your continued support!
Suzi
~x~
KC Cottage

----------------

Tuesday 24 March 2020

While we remain in good health here at KC Cottage we have taken the decision to temporarily close following the government announcement to increase our social distancing. Post Offices are still open but at this time we feel the right thing to do is to reduce our trips outside and to the post office. 

Being an online business we can be flexible with how long we do close for, either the full three weeks or we can re-open sooner, right now we haven't made a decision either way but we will keep you fully updated! 

So for now Stay Home, Stay Safe & Save Lives! 

Thanks
Suzi xx

--------------- 

 

Sunday 15 March 2020

KC Cottage is well and we are open for business as usual.

If at any point we become unwell with COVID-19 symptoms we will immediately temporarily close for the time advised by the medical experts.

Being an online business this closure might seem extreme as there is very little risk of transmission via post and parcels, but as this is a new virus we would prefer to stay on the side of caution for the sake of our wonderful customers. Also the closure allows us time to rest and recover.

  • During the closure you will not be able to place an order with us
  • If you have placed an order and we become unwell before posting we will cancel your order and issue a refund to you
  • Our closure would likely last for a minimum of 14 days as per the government advice, we will also apply our own judgement based on how we are feeling.
  • Follow us on Facebook for regular updates: 

    https://www.facebook.com/kc.cottageuk

  • Please contact us at hello@kc-cottage.co.uk if you have any questions

For general information with regards to COVID-19 please see the NHS website link below.

https://www.nhs.uk/conditions/coronavirus-covid-19/

Stay Safe Everyone!

Suzi x